Tenant insurance, a small price to pay for big protection. Get a good night’s sleep knowing your valuables are protected with rental insurance.

Keep an ongoing digital record of all your rental payments and providing you pay on time, help to build your credit score. Life just got a whole lot easier.

We are excited to bring you the free all new tlyfe web app, an exclusive for TDS members. 

tlyfe, powered by OpenBrix, is the UK’s most innovative tenant lifecycle web app, taking the stress out of the move in process and helping to manage the entire lifecycle of your tenancy. 

Digital ID verification, all without having to leave your home or risk losing ID documents in the post. Quick, secure and simple verification that works.

Prove your right to rent at the click of a button, taking the hassle out of making you look good.

View and manage your TDS protected deposit for complete peace of mind.

Keep your personal documents stored securely and shared directly with your agents, leaving more time to concentrate on the things that really matter, like what colour to paint the spare room?  

Confused and worried about what to do and when in the move in process? With our interactive step-by-step guide, we will help you and your agent through every step of the process.

OpenBrix are a technology start-up who TDS have partnered with to launch tlyfe, the tenant lifecycle app.

We do not share any personal data with OpenBrix. You register with tlyfe separately and have full control over your data and account.

tlyfe is a fully portable tenant lifecycle web app which allows you to manage your deposit.

Yes, you will need to register because TDS will be moving your deposit management to tlyfe.

You need to enter the exact amount stated on the tenancy agreement, e.g. £1,153.84. If you can’t remember, check your tenancy agreement.

If you can’t find a copy of your tenancy agreement, ask your agent or landlord to provide a copy. Also, ask them to provide a copy of your deposit protection certificate, which will also hold all the information you need. TIP, save a copy of your tenancy agreement and your deposit protection certificate to your document storage facility in tlyfe for easy reference.

No, all your details and case history will be retained; you just need to register and then login via tlyfe to gain access.

Insured Scheme – the agent or landlord holds the deposit for the term of the tenancy, and your money is protected by an insurance policy.

Custodial Scheme – your deposit is transferred to TDS, who hold it for the term of your tenancy.

In the first instance, you should agree the return of the deposit and any deductions with your agent or landlord direct. If you can’t agree on the deductions, click here to follow the process for raising a dispute.

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The Dispute Service Limited is a company registered in England and Wales with number 4851694.

Registered Office Address: West Wing, First Floor, The Maylands Building, 200 Maylands Avenue, Hemel Hempstead, HP2 7TG